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Services

From design-builds and troubleshooting of existing systems, to installation, start-up, and on-site training for your team, HSQ provides customers a one-stop engineering services partner for mission-critical systems. We are one team, under one roof, ensuring a secure and organized workflow from start to finish. We provide system solutions for private and public owned and operated utilities and installations, including hydroelectric power generation, water/wastewater facilities, and public transportation systems, as well as military bases and other large institutional facilities. We can take total system responsibility and provide a single source of ongoing integrated system support.

SCADA HMI screen for control system Nucleus

HSQ provides cost effective solutions for new SCADA software systems and upgrades to existing installations. Our "vendor agnostic" model includes deployment of HSQ's own SCADA applications -- M.I.S.E.R. and Nucleus -- as well as leading HMI software products from AVEVA, Siemens, Rockwell, GE, Schneider, ConneXSoft and Ignition. Our SCADA engineers will develop platforms that ensure ease-of-use.

radio telemetry for field communications with HSQ hardware and software

As an industry-leader in telemetry communications for vast systems, HSQ offers real-time monitoring of assets, delivering the data and insights required for effective planning and decision-making. Our team can integrate an array of telemetry protocols, including but not limited to the following methods: Cellular Modem, Radio, Fiber, A-B DH, DH+, DNP3, Profibus, Modbus, Fieldbus and TCP/IP RS 232/422/485.

nucleus and hsq field support for water systems

Our Project Managers develop and maintain project objectives including project scope, finance, procurement, deliverables, schedules, target milestones, division of tasks, effective communication, document tracking, and utilizing of control systems to monitor & provide feedback. We have experience in managing projects ranging from a few hundred hours to complex, ongoing projects that have spanned decades.

water system control monitoring hardware  with HSQ

Our comprehensive instrumentation and controls services enable reliable and efficient real-time operational performance through automated processes. HSQ's services include Procurement & Inspection, Bench Testing, Calibration, Commissioning and Certification. Partner with us for a seamless experience that increases productivity and ensures secure and reliable performance from start to finish. 

Central Control SCADA monitor wall with HMIs for systems control

HSQ now offers Nucleus, its own Windows-based SCADA software product that can communicate with HSQ logic controllers and RTU's. The quality and affordable pricing model is unmatched by any other SCADA product. Advantages also include:  No field equipment replacement required, no annual subscription fees, user-friendly graphical interface, secure and reliable networking, fast and flexible architecture.

HSQ control panels

There is a $300 evaluation fee for all repair items, plus shipping costs.

All parts returned for repair require a Return Material Authorization (RMA) number and payment authorization, in the form of a purchase order or credit card authorization. Call (510) 259-1334 or email: repairs@hsq.com for an RMA number.

All repairs must be accompanied by an HSQ RMA number and purchase authorization. Start the process by downloading our RMA form below.

HSQ customer Jackson Tennessee water authority SCADA HMI system

HSQ engineers can design custom systems with features and tools to monitor and control systems safely and securely.  With flexible pricing models designed to fit any budget, HSQ offers design and development of our own M.I.S.E.R. and Nucleus SCADA software products, or we can utilize whatever SCADA platform and communications PLC protocols customers choose to deploy for their system.

New HSQ RTU PLC communications control panel

High quality in-house manufacturing and ongoing support of custom panels for various market implementations, adhering to our ISO 9001 and UL508A certifications. We provide proven quality control procedures from procurement through assembly, testing and delivery. Full turnkey production capabilities to design and manufacture any control panel and back panel assembly from a full design build or customer drawings.

Nucleus HSQ Training for customers to learn how to operate SCADA software

HSQ offers factory training in our Hayward, CA location that is available to all our direct customers. Our training is taught by Certified HSQ trainers that custom-tailor the syllabus.  Onsite and virtual training is also available upon request. Among the certification courses offered: RTU Technician, MISER Manager/Operator, and Nucleus Manager/Operator. Contact us for more details.

cybersecurity networks risk protection SCADA public systems

Cyber-attacks have recently grown more sophisticated than ever, and airtight cybersecurity is essential to every industrial process.

Our team of IT experts will identify your vulnerabilities and mitigate risk for long-term protection against cyber criminals – so you can avoid costly ransoms, data loss and downtime. Our engineers partner with you to design, implement, and test IT solutions based on your organization’s needs.

Contact HSQ Sales

Fill out the form below or feel free to email us at Sales@hsq.com

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